Hotel guest services have been revolutionized by mobile capabilities + Generation C mindset expectations.
Mobile Guest Services are being rolled out in most of the major hotel chains. How can independent hotels compete innovating guest services?
The good news is that there are numerous mobile platforms - affordable + available to hotels and accommodation providers to compete effectively.
Let's take a look at several options + you design services that independent hotels can create for their guests.
- Research a major chain mobile app/guest services
- Review + compare one the following to the chain's offering
Take a look at how AirBnB shares hospitality ideas with individual hosts - link here.
Video Tools - most have a free version
Vine - 6 second video
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